Privacy Policy

Introduction
Welcome to GalwayCrystalShop.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

Information We Collect

Personal Information
When you make a purchase or create an account, we collect personal information that you voluntarily provide to us, including:

  • Name and contact details
  • Shipping and billing address
  • Payment information
  • Order history and preferences
  • Communication records

Automatically Collected Information
Like many websites, we automatically collect certain information when you visit our site:

  • IP address and browser type
  • Device information and operating system
  • Pages viewed and time spent on site
  • Referring website addresses
  • Cookies and tracking data

How We Use Your Information

We use the information we collect for various purposes:

  • To process and fulfill your orders
  • To manage your account and provide customer support
  • To communicate with you about orders, products, and promotional offers
  • To improve our website and product offerings
  • To prevent fraud and enhance security
  • To comply with legal obligations

Information Sharing

We may share your information in the following circumstances:

  • With shipping carriers to deliver your orders
  • With payment processors to handle transactions
  • With service providers who assist our operations
  • With legal authorities when required by law

We never sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for all data transmissions
  • Secure storage systems with limited access
  • Regular security assessments
  • PCI DSS compliance for payment processing

Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete data
  • Delete your personal information
  • Restrict or object to processing of your data
  • Data portability

Cookies

Our website uses cookies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Deliver personalized content
  • Improve your shopping experience

You can control cookies through your browser settings.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide services and fulfill orders
  • Maintain business records as required by law
  • Resolve disputes and enforce agreements

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

Policy Updates

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the contact form on our website.

Your Choices

You can:

  • Opt-out of marketing communications
  • Manage your cookie preferences
  • Update your account information
  • Request deletion of your data

This Privacy Policy was last updated on [Current Date].